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CODE OF ETHICS

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's concerns

What People Say About Us


  • -Todd D.

    Amazing workmanship!! Todd brought my car back to brand new.


  • -Barry T.

    Great service and good value.


  • -Lucy L.

    Thank you Heckley Auto for putting my car back to normal by eliminating two scratches (down to the metal) and two dents! It looks beautiful. If you need body or mechanical work on your car go here!


  • -Mandy R.

    Great Service, work was done exactly when he said it would be. Quote was very reasonable (best we could find) and actual price was right on with the quote. Works appears to be done perfectly and looks 100% like new. Everyone we communicated with was friendly and easy to work with. Would recommend!

Call us for service: 260-632-4135

IDENTIFIX
Jasper
ALL-DATA
Interstate Batteries
Woodlan JR/SR High School
Crusaders Baseball
River Bandits Baseball
Woodburn IN Chamber of Commerce
  • Car Care Aware